Please read these terms carefully before using our eSIM services.
Last updated: December 15, 2024
These Terms and Conditions ("Terms") govern your use of Pirate Mobile's eSIM services, website, and mobile applications ("Services"). By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.
Pirate Mobile provides eSIM (embedded SIM) services that allow you to:
Our Services are provided on a prepaid basis and are subject to availability and network coverage in your destination country.
To use our Services, you must:
You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.
All prices are displayed in the currency selected and are subject to change without notice. Payment is required at the time of purchase.
Refunds may be available under the following conditions:
We accept major credit cards, debit cards, PayPal, and other payment methods as displayed on our website. All payments are processed securely through encrypted channels.
You agree not to use our Services for:
We reserve the right to suspend or terminate your account for violations of this policy.
Service availability depends on local network coverage and partnerships. We do not guarantee service in all areas and are not responsible for network outages or coverage gaps.
Data plans have usage limits as specified at purchase. Exceeding these limits may result in service suspension or additional charges.
You are responsible for ensuring your device is compatible with eSIM technology. We provide compatibility information but cannot guarantee functionality on all devices.
All content, trademarks, logos, and intellectual property on our website and Services are owned by Pirate Mobile or our licensors. You may not:
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.
Our Services are provided "as is" and "as available" without warranties of any kind. We do not guarantee:
To the maximum extent permitted by law, Pirate Mobile shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our Services.
You agree to indemnify and hold harmless Pirate Mobile, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our Services, violation of these Terms, or infringement of any rights of another party.
We may terminate or suspend your account and access to our Services at any time, with or without cause, with or without notice. You may also terminate your account at any time by contacting our support team.
Upon termination, your right to use the Services will cease immediately, but provisions regarding intellectual property, disclaimers, and limitations of liability will survive.
These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles. Any disputes arising from these Terms or your use of our Services will be resolved through:
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
If you have any questions about these Terms and Conditions, please contact us:
Email: legal@piratemobile.com
Phone: +66 95 005 0745
Address: Pirate Mobile, Legal Department
Support: support@piratemobile.com